Tuesday, March 13 2012
This service and care at Moorpark Vet was excellent. The Dr. and techs gave excellent care. We had to put a one of our Dogs down, but after we left we felt like the staff really gave us the attention and sincerity any person would want. The Dr. gave us all eye contact which I thought was a huge plus and there facility was very clean and nice. The front staff was also great and took extra measure to help my family threw the pain. I cant thank Moorpark Vet enough!!!
Friday, February 17 2012
have two dogs. A female Cocker Spaniel mix named Kali and a male Jack Russell mix I rescued named Jett. I was not happy with the vets I had gone to in my area with my previous dog. So when it came time for a new vet, I asked around for recommendations. Moorpark Vet Hospital was recommended to me ironically by a friend who was also not satisfied with the vets in our area. I was first impressed with the office staff who were friendly and helpful. I like that their office hours accommodate people that can't necessarily go there during regular business hours. While I waited to see Dr. Barrett for the first time, a kitten that had just been hit by a car was brought in. I waited while Dr. Barrett tended to the kitten. While waiting for her to see Kali and me, I got the sense that this was a place that really put animals first. And I was right. The moment Dr. Barrett walked in the exam room, I immediately knew she would be our vet. Kali was a puppy then and was on the bench. Instead of having Kali put on the exam table, Dr. Barrett got on the ground on her knees, eye to eye with Kali and introduced herself this way. She instantly won me over. Dr. Barrett has a great "bedside manner" and has comforted this nervous Mom more than once. She and her staff stayed late one night when I called in a panic. She took the time to call me before a surgery that Kali needed recently reassuring me that everything would be fine. And it was. I have also had the pleasure of seeing Dr. Schwartz. It is obvious he has years of experience and is also so caring and compassionate. He was there the day I brought Kali in to be seen for extreme vomiting. He needed to run tests and asked me to leave her there. After he saw the look on my face, he asked the staff to run the tests as quickly as possible to lessen the time I would have to leave her there. They were done with her tests much earlier than they had quoted me. I really appreciated this. Dr. Schwartz gave us meds and instructions and told me that Kali would be fine. And she was, in the exact time frame that he told me she would be. I tend to get very emotional about my fur babies. Dr. Barrett and Dr. Schwartz and their staff never make me feel uncomfortable. Quite the contrary; they are understanding and treat my babies like their own. The excellence doesn't stop with Dr. Barrett and Dr. Schwartz. Their tech and office staff are friendly, knowledgeable and efficient. They always bill my insurance promptly after a visit. And if the insurance company requests additional information, they are quick to respond. I recommended them to a friend who drives from San Fernando Valley to have her three dogs cared for. I recently started looking for property to purchase. I can't imagine taking my fur babies anywhere else so I have limited my search to the surrounding areas of Moorpark!
Thursday, February 16 2012
When I brought my dog, Stuart, to Moorpark Vet for the first time I was convinced he was dying. My instincts told me he was diabetic, but, the vet he was seeing at the time kept treating him with antibiotics and steroids and telling me that wasn't the issue. I called one afternoon in tears because Stuart had become so listless he wouldn't even lift his head. Dr. Barrett got him in immediately and confirmed my fears, Stuart was indeed diabetic. She took the steps to get his sugar levels straightened out and I am convinced that without her knowledge, care and quick action Stuart would not be with me today. He has been a patient ever since and I can honestly say I have never owned a pet that gets excited to go to the vet. All of the staff treat him like he is SOOO special, of course he doesn't know they treat all their patients that way.
I would and have recommended Dr Barrett and Moorpark Veterinary Hospital to anyone who wants stellar care for the pets in their family. You won't be sorry.
Tuesday, February 14 2012
About two weeks, we brought our 13-year old boxer in during an emergency. Sadly, after a terrific effort by Dr. Barrett and her team, we had to put Dakota down. During the hours when we thought she might make it and then during the actual process, Dr. Barrett and the entire staff could not have been more understanding, candid and caring. As difficult as that decision and process was, the Moorpark Vet team, did everything possible to lessen the pain for our family and Dakota. It was a very silver lining on a very dark cloud and we'll be forever grateful.